Has anyone experienced moving to a new house with your chinchillas?
I have 3 chinchillas age 7-5. I've had them since they were babies. They've been in the same cage for 5 years.
A month ago I moved into a new house and they are still scared to pieces. Even more so when we moved to a new apartment 3 years ago. Back then they got settled in after a week or so. But this time it's not the case. They are still so scared that they are hiding in the back of the cage. They run from me when I put my hand in or spray on me when I get close, and won't take treats. They haven't been playing and I have a feeling they are not eating or drinking much either since they aren't going through as much food and water supply.
Another is that the movers broke some of the wheels on the cage so I had to put it in a spot that is not ideal- mainly because it's too sunny. I now have the replacement parts, but the chinchillas won't come out of the cage so I can fix it, and won't come out to explore the new house, or let me clean the cage.
I'm at a loss. Any ideas? Do they not realize I'm the same person?