Geez this kind of thing gets to me too. I did write a review but saw no others there. Not surprised.
I got a call from my vet last night, this lady and son was in with a new chin. They had spent 300.00 on set up and animal from a pet shop, recommended by the keeper who said he used to raise chinchillas.
. Well the cage was one with ramps the same as the cage, bars.
The tiny little thing got her legs caught and broke both back legs.
The story the pet shop gave her was unreal.
The chin was still in back because the breeder shipped her way to young they said, at 4 months old.
Though they said she seems younger, no on knows for sure.
From the treats to cages and toys, pet shops haven't got a clue for the most part. I avoid them like the flue.
It's just to hard on my nerves.