We bought Maggie from a Petsmart... I felt bad for her two cagemates. They were in a tall glassed in cage. Taller then me and in a half circle shape about 3-4 feet across, with one leapin' ledge about 6 inches off the ground. If I were a chinchilla I would have been terrified, not only are people always standing above them, but also the people's dogs also. Petsmart allows you to bring in "well behaved pets" (but the also have an obedience class held in the center of the school. what well behaved pet needs obediance school?).
I would get so irritated when I'd see people with dogs just leering at the chinchillas, rats and hamsters. Sure glass separated them but they had to have been frightened.
I wish we had bought her from a breeder, at least so I would have someone who knew her to ask questions.
Petsmart didn't know her age. I got several answers. One person said 4 months, one said 4-6 months, one person said less then a year and one person said it's impossible to know how old Petsmart chins are. The vet guessed she was around six months.
Also I would have preferred a chinchilla that was handled more. She runs up to me, jumps all over me when I sit with her and begs to be let out of her cage but she doesn't particularly like to be held or pet. Occasionally she'll stand near the bars and hold her chin out for me to scratch but that’s about it.
The local pet shop is no better. We go in there to look at the puppies and buy bedding but that’s it, the only other chinchilla products they carry are Kaytee products. We were in there a few weeks ago, and I was shocked they actually had a chinchilla.
The sign said "male and female $199 each or $350 for the pair," but there was only one in the cage. It was adorable, much bigger then Maggie and it’s coat was very nice looking, a lighter gray (I’m not sure of the official name of the color). So I ask the clerk it's gender and age and he says it's a boy and he has no idea how old. "He" was very friendly, ran up to me and sniffed, he let me rub his head even.
So I was there last time, and he's still there, and I ask the other clerk there about him. Well now he is a she, but we still don't know her age. This clerk said the other chin they had in the cage with her was her brother. She said she wished the person you bought him would have taken this chinchilla too as they had gotten a long so well. I asked if the boy had been neutered and she said no of course not...
I feel really bad for that chinchilla, if we had more money and space I'd buy him too.