We had to go to the local Mom and Pop to get someone who would stock the lava chews. At first they didn't, but we brought them a package and showed them what we wanted. I also made sure they put them out on the rack and , low and behold, many other chinparents had been looking for them too!
so now I try to shop the Mom and Pop, one-off pet stores. They get what I want and really care. Unlike the big box franchise, which tried to sell me a plastic hutch when our little Sir was born!
The more I learn, the more I realize how little I know!